Equipment that's neglected and in disrepair, significantly impacts our service time.
These things are simple but often neglected. Broken brackets, rounded off bolts and stripped threads, bent or broken dock posts, rusted and frayed cables can cost you big, and make our job extremely difficult.
These can all be avoided with simple maintenance. We're trying to help you be proactive and prevent sad faces and frustration when your equipment isn't working when it matters the most to YOU.
Our Maintenance Package covers the inspection and replacement where/when necessary of nuts, bolts and basic hardware, lubrication of lift winches and pulleys, checking operation of lift motors, decking and structural items on your equipment and the added benefit that if there is any issue with your equipment during the 2019 season, you will NOT be charged a SERVICE CALL CHARGE ($150) to have us come out and repair...no matter the issue. * (Regular labor rates will apply and any parts needed to rectify the problem are not included)
Full Equipment Inspection Including:
Dock and Lift Deficiency Report
Dock Post - Bolts Removed & Lubricated
Lift Motor Checked (If key/remote operated we must have access to it)
Wiring for Motors Checked for damage
Canopy Frame Checked
Lift Frame Checked
Dock Structure Checked
Dock Decking Checked
Dock Adjustment Winches Checked & Lubricated
Dock Wheel Assembly Checked
*We include basic stainless steel bolts and nuts, premium lubricants and anti-seize compound
Repair Time (NOT INCLUDED IN BASIC MAINTENANCE)
Replacement Parts for Dock Structure or Decking
What you get with this package:
Replace Basic Hardware (Nuts & Bolts) that are unserviceable (when possible)
Lubricate and Inspect Lift Pulleys & Cables
Peace of Mind knowing that you won't get an unexpected bill for repairs or delays in your equipment being installed or removed. We will not charge a service call if you require service on items you've asked us to maintain.
In 2019, during our installation operations, we will flag equipment that needs extra service and move on to the next customer on our schedule.
These accounts will be installed at the earliest possible convenience once all serviceable equipment is installed. These flagged accounts will be subject to higher rates due to the increased labor needed to install or remove.