PATRIOT SHORE SERVICES, LLC
Dock, Lift & Waterfront Equipment Services
Services are Tentatively Scheduled & WEATHER PERMITTING!!
Lake Redstone-Dutch Hollow-Lake Delton-Jordan-Wisconsin River
WE CANNOT GUARANTEE SPECIFIC DATES FOR EACH LOCATION. GO/NO GO INDICATION BASED ON WATER AND WEATHER CONDITIONS.
*PLEASE PAY ATTENTION TO OUR WEBSITE AND FACEBOOK PAGE FOR UP-TO-DATE INFORMATION.
Aside from our installation and removal services, we offer:
- Equipment Maintenance Service to keep your equipment serviceable and safe as well as saving you money in a costly service call. CALL US TO SCHEDULE THIS BEFORE WE COME OUT TO INSTALL!!!
- Weekend boat prep (like regular housekeeping for your boat). keeps mother nature at bay. This service keeps your boat clean and enjoyable all season long, saving you time and preserving your boat's value. Inquire for details and availability.
- Boat Detailing, We deep clean the boat’s interior, exterior or both...rates depend on the condition and size of the boat. Spring and Fall are great times for this service.
- Prop replacement and repair. On-site removal and installation so you don’t have to take the boat out of the water. Typically a 5-7 Day turnaround and ready for the next weekend.
- Service Packages that are all-inclusive and take the hassle out of your time at the lake
We’re excited to announce our MEMBERSHIP discount!
1YR MEMBERSHIP, 5% off entire order when you pay for your install and removal upfront. You are a preferred customer at this point and receive priority for service over non-members.
Referral Rewards: For each new customer you refer to us, you earn a $20 credit on your account to apply to future services, and they will receive a $20 discount on their 1st service! There is no cap on the amount of rewards you can earn! *New Customers must purchase services in order to receive credit.
Our commitment is to offer you value and peace of mind when it comes to installation and removal of your waterfront equipment. We are fully insured and we’ve invested in the equipment needed to serve your needs! We conduct our operations as a business should...professional, courteous, and easy to work with.
NO EQUIPMENT WILL BE SERVICED WITHOUT AN ONLINE ORDER
HOW TO SCHEDULE YOUR SERVICE:
Find the header at the top of the page, Order Services
Select the appropriate location
Select your equipment services.
Look for the items that best match yours and chose the quantity
Add to your cart.
Review your order for accuracy
Chose your payment method
Check out/Process order and Pay for service
This process forms our agreement to serve you, and instructs us on what equipment should be installed at your property.
(see FINE PRINT)
It is very important to confirm the PHYSICAL ADDRESS of your lake property. This is done by making sure your Shipping Address or Service Address is your waterfront property...not your BILLING address. We don't install docks in IL. ;-) Please don’t assume we know where your property is because we have serviced it in the past. We service a lot of properties and while over time we get to know them quite well, being specific helps us avoid mistakes and keeps us moving efficiently.
THE FINE PRINT & ADDITIONAL DETAILS
It is important that we get to know you as well as your property and equipment. To help with that, we ask you to provide any special instructions via the comment section in our online store. PLEASE CLEARLY MARK THE LOCATION YOU WANT YOUR EQUIPMENT INSTALLED OR STORED & PROVIDE DETAILED INSTRUCTIONS TO GIVE GUIDANCE.
CALL-BACKS WILL BE CHARGED A MINIMUM $250 FEE AND $250/HR RATE AFTER THE 1ST HOUR. Signs taped to trees or painted rocks, and even ziplock bags with pictures or diagrams are great aids to ensure we get it right the first time. PAINT OR MARK WHERE YOUR LIFT LINES UP ON YOUR DOCK! PLEASE! This takes the guesswork out of getting it in the right spot! It will save you money and save us time.
IMPORTANT: BILLING DETAILS:
For our protection, we reserve the right to refuse service on unsafe equipment or situations that involve dangerous conditions including working around sharp foreign objects, debris and other hazards, or requests that involve using imprudent judgment. Safety is our primary concern. Wind speed is a serious concern when lifting objects on the water. We will not jeopardize our safety or that of our equipment if the conditions are unsafe.
Please keep in mind...Shoreline Products are exposed to harsh climates and environmental conditions affecting their quality and consistency. Equipment used in this type of setting and climate will occasionally break, and there is an inherent chance of damage. Therefore, due to many circumstances and environmental conditions, your equipment serviceability can change at any time. Please inspect your equipment before we arrive. We will do our best to note our concerns and bring them to your attention if we discover broken or unsafe equipment.
We strongly encourage you to purchase our service package to avoid costly call-backs, and repairs while keeping your equipment's wearable items in top condition.
While we will make every possible effort to prevent damage, we will not be held responsible for breakage, failure, loss or repair due to unmaintained equipment. In the event this happens, please contact us to find an agreeable resolution.